About_
Motivated, ambitious, and capable IT professional with extensive experience leading projects in the Asia-Pacific region and Geneva. Bringing fresh and innovative perspectives to information systems, with a strong focus on international collaboration and technical excellence. Fluent in English and native French speaker, seeking opportunities to further enhance skills and contribute to dynamic international teams.
Experience_
System & Network Engineer
NS PARTNERS SA, Geneva
June 2020 - Present
- Led the installation and configuration of VDI, hyperconverged infrastructure, and WAN architecture.
- Migrated email and SharePoint to Microsoft 365, enhancing collaboration efficiency.
- Managed cloud security and DLPs with Microsoft Defender and Purview.
- Deployed Microsoft Teams and VOIP solutions across the organization.
- Administered regional datacenters and IT services across multiple offices.
- Coordinated with service providers for infrastructure improvements.
- Oversaw audits and managed the IT budget effectively.
Operations & IT Manager
BEEONE COMMUNICATIONS SA, Geneva
June 2019 - May 2020
- Oversaw MVNO and calling card operations, enhancing service delivery.
- Managed office LAN and data centers to ensure optimal performance.
- Collaborated with external partners to expand business opportunities.
- Implemented cost-saving measures, reducing operational expenses by 15%.
Regional IT Operations Coordinator
SOMFY ASIA PACIFIC CO LTD, Hong Kong
March 2016 - May 2019
- Coordinated IT operations across 12 Asia-Pacific countries.
- Managed physical and virtual servers to ensure system reliability.
- Trained over 200 users on IT tools, improving productivity.
- Implemented regional IT policies and procedures, standardizing operations.
- Led cross-functional teams in implementing new technologies.
IT Support
SOMFY ASIA PACIFIC CO LTD, Hong Kong
October 2013 – March 2016
- Provided IT support across 12 countries, resolving hardware and software issues promptly.
- Created comprehensive documentation for IT processes and user guides.
- Trained users on new tools and technologies, increasing adoption rates.
- Maintained computer inventory and asset management efficiently.
- Assisted in network upgrades, improving system performance by 20%.
Education_
IT High National Degree
Annecy-le-Vieux, France — 2012/2013
IT High National Degree
Annecy-le-Vieux, France — 2010/2012
IT Technological Baccalaureat
Cluses, France — 2008/2010
Skills_
Technical Skills
- Microsoft 365
- Microsoft Entra ID
- Microsoft Defender
- Microsoft Purview
- Monitoring and Supervision
- PowerShell Scripting
- Network Administration
- Windows Server Administration
- Active Directory and GPO Administration
- Virtual Server Administration
- Storage System Administration
- Hyperconverged Server Administration
- VOIP Telephony
- Virtual Desktop
Soft Skills
- Leadership and Team Management
- Effective Communication
- Problem-Solving
- International Collaboration
- Adaptability